FAQ

Allow up to 14 days to complete your order but aim to fulfil before this time

Each Dragon is sculpted to order from high quality polymer clay and hand painted before baking to cure and seal colours.

Chameleon mica powder is a special pigment that changes colour when viewed from different angles

The dragon sculptures are made from polymer clay which is water resistant but requires careful handling.  Please gently hand wash.

• Do not wash in dishwasher.
• Do not use in microwave.
• Do not leave the décor in water.
• Do not attempt to remove the figure from the mug.

Your dragon is virtually indestructible and glass items are packed very carefully and sent marked ‘fragile’. However, in the unlikely event that your dragon does arrive broken we will arrange for a replacement to be sent. Please contact us via the contact form to make a claim.

My studio is in Camberley, Surrey in the United Kingdom

I ship to addresses in the UK, Europe, USA, Canada and Australia

Shipping costs are calculated and applied in the shopping cart. For the avoidance of doubt here is the schedule. They are subject to change if our carrier changes their prices. Import duty may be applied by your country’s customs and duty office which are payable by you. We have no control over whether or not your country will apply duty.

Shipping costs to UK addresses are:

• Non-glass £3.99
• Glass: £4.90

Shipping costs to European addresses are:

• Non-glass £12
• Glass: £12

Shipping costs to USA addresses are:

• Non-glass £21
• Glass: £27

Shipping costs to Canadian and Australian addresses are:

• Non-glass £30
• Glass: £36

Yes, I am happy to discuss a custom-make. Use the CONTACT form to submit your idea